Get stuck in the tutorial
Darren Smith
Bas, is this still a problem on your Android phone? If so, have you tried deleting the app and all data, re-installing, and trying again? In our database, I can see that you have finished onboarding so it should not be taking you through these steps again. Please let me know if you are still having this problem.
Bas D⭕nders
Darren Smith: Hey Darren, so i uninstalled it one more time and reinstalled but i keep getting stuck on that screen.... so no progress so far.
Bas D⭕nders
Hi, Darren, thanks for your response. Yes, i tried that a few times but i just seem to get stuck there again and again. Maybe a skip tutorial button could help?
Darren Smith
Bas D⭕nders: Have you ever completed the tutorial? Did you import the reward item, and saw your own void?
Bas D⭕nders
Darren Smith: Hi Darren, yes I did, but i changed my phone and now this happened when I installed it on my new S21 ULTRA.
Darren Smith
The workaround for this right now is to delete the app and all data and re-install. You won't lose any data.